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  • Organ Donation

    Organ donation in England has changed to an 'opt out' system. These changes will affect all adults in England unless they have recorded a decision not to donate on the NHS Organ Donor Register, or told their family

     To find out more and to make your decision visit: http://www.organdonation.nhs.uk #organdonation

    Organ Donation
  • Online Access

    Did you know that you can make appointments, order prescriptions and view parts of your medical records online. Please contact the surgery and complete an online access form.

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  • Mental Health Information During Coronavirus Pandemic

    The NHS is here to support your mental health during the Coronavirus Pandemic.

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  • Antenatal Care During Coronavirus Pandemic

    Advice for pregnant patients during Coronavirus Pandemic

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  • Childhood Vaccinations During Coronavirus Pandemic

    It is important that you or your child still have routine vaccinations

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  • Cancer Symptoms During Coronavirus Pandemic

    If you have a cancer symptom that you are worried about, you must contact your GP Practice.

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    Our 2014/15 Patient Survey Results are now available to view. You can download a copy of these results, our action plans and our PPG newsletters by clicking the button below.

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Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Welcome To Steppingstones Medical Practice

This website has been designed to tell you about the practice and the services that we offer.
Please read it carefully.
We trust that you will find it helpful and informative.
This site is only intended for patients of the practice. This is not a substitute for personal GP advice.


 

Dudley Contraception and Sexual Health service is offering telephone appointments during COVID – 19. We want you to stay informed about contraception, emergency contraception and abortion services during the COVID-19 pandemic by contacting us on 013843 321480 or click on the link for further advice https://www.fsrh.org/news/new-fsrh-patient-guide-advice-for-women-seeking-contraception/

 

 

 

 

 


Remember, it's now mandatory to wear face coverings when shopping, and on public transport. However:children under 11 years do not have to wear a face covering

 

 

    • you do not have to wear a covering if you have a physical or mental impairment or disability which prevents it

 

Please visit the gov.uk website to view a comprehensive list of face mask exemptions and download an exemption card

Please do not ask the surgery for a letter of exemption as they will be refused.

 

 

  FLU CLINICS 2020

 

 

Due to COVID-19 the flu clinics will be run differently this year. Any patient who is eligible for the flu vaccination will be sent an appointment by text or a letter.

A one way system will be in place, you will enter the building by the main surgery doors and exit via the side door.

If you have any problems with mobility please inform the surgery before you attend your appointment.

 

  • Do not arrive more than 3 minutes earlier to your appointment and where possible attend alone.

  • If you arrive late you may be refused your vaccination.

  • You will need to wear a face mask to your appointment and your temperature will be checked on arrival.

  • Please remember to wear loose clothing.

  • If you feel unwell on the day of your appointment YOU MUST NOT ATTEND AND INFORM THE SURGERY.

Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

 

  

  

KOOTH a FREE online counselling and support service, available to all children and young people in Dudley from 11-18 years of age.and available until 10pm each night, 365 days per year

Unwell Child Advice

 

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Coronavirus factsheet for children

 

 

Domestic Abuse-----------------------------------------------------------------------------------------------------------------

 

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CORONAVIRUS UPDATE  17/07/2020

 

Symptoms

The most common symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

MAIN MESSAGES

For most people, coronavirus (COVID-19) will be a mild illness. However, if you have any of the symptoms above you must stay at home and arrange to have a test to see if you have COVID-19 – go to testing to arrange.

If you have symptoms of COVID-19, however mild, OR you have received a positive COVID-19 test result, the clear medical advice is to immediately self-isolate at home for at least 7 days from when your symptoms started. Do not go to a GP surgery, pharmacy or hospital. You should arrange to have a test to see if you have COVID-19

Consider alerting people who you do not live with and have had close contact within the last 48 hours to let them know you have symptoms of coronavirus COVID-19.

Following a positive test result, you will receive a request by text, email or phone to log into the NHS Test and Trace service website and provide information about recent close contacts

After 7 days, or longer, if you still have symptoms other than cough or loss of sense of smell/taste, you must continue to self-isolate until you feel better.

You do not need to self-isolate after 7 days if you only have a cough or loss of sense of smell or taste, as these symptoms can last for several weeks after the infection has gone. See the ending isolation section for more information.

If you live with others and you are the first in the household to have symptoms of COVID-19, then you must stay at home for at least 7 days. All other household members who remain well must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the household became ill. See the explanatory diagram.

Staying at home for 14 days will greatly reduce the overall amount of infection that people in your household could pass on to others in the community.

If anyone else in the household starts displaying symptoms, they must stay at home for at least 7 days from when their symptoms appeared, regardless of what day they are on in their original 14-day isolation period.

If you have symptoms, you should stay as far away from other members of your household as possible. It is especially important to stay away from anyone who is clinically vulnerable or clinically extremely vulnerable with whom you continue to share a household.

Reduce the spread of infection in your home by washing your hands regularly for 20 seconds using soap and water, or use hand sanitiser, and cover coughs and sneezes.

If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online COVID-19 service. If you do not have internet access, call NHS 111. For a medical emergency dial 999.

If you develop new COVID-19 symptoms at any point after ending your first period of isolation (self or household) then you must follow the same guidance on self-isolation again.

WHO IS THIS GUIDANCE FOR?

This guidance is intended for:

  • people with symptoms of COVID-19 infection, who have received a positive test result

  • people with symptoms that may be caused by COVID-19 who are waiting for a test result, or who have not been tested and do not require hospital treatment, who must remain at home until they are well

  • people living in households with someone who shows symptoms that may be caused by COVID-19

  • following a positive test result, contacts who do not live in your household will be contacted by NHS Test and Trace and advised to follow this guidance

For more information please visit www.gov.uk/coronavirus

 

THE SURGERY WILL NOT BE OPERATING WALK-INS PLEASE RING IN TO BE TRIAGED, PLEASE BE PATIENT AS THE TELEPHONE LINES ARE VERY BUSY DUE TO HIGH DEMAND, MANY THANKS 

 

IF YOU HAVE NOT ALLOCATED A PHARMACY FOR YOUR PRESCRIPTIONS PLEASE DO SO THIS WILL ALLOW YOUR PRESCRIPTION TO BE PROCESSED ELECTRONICALLY AND REDUCE THE RISK OF COMING INTO THE PRACTICE  

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Pharmacy Advice

We have been issued with the following advice to the public to support pharmacy services.

 

Please follow these 4 steps to help them to help you during these unprecedented times: 

 

The right time- it is important that people order prescriptions at the right time, so as not to overload the system. Don’t order your prescriptions too early, don’t leave it too late. The best advice is to order when you have around 1 weeks supply left.

 2.The right amount- it is important that you don’t order more than you need. There is no need to increase the amount of medication you would usually get on prescription.

 3.The right things- it is important that you don’t order differently, you do not need to add items to your prescription that you have not been taking regularly or recently.

4.The right place- it is important that people order in the right place, do not go to your GP practice. Place your order over the telephone or online.

  

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PRESCRIPTION REQUESTS

REQUESTS WILL NEED TO BE ORDERED THROUGH POD (PRESCRIPTION ORDERING DIRECT). IF YOU EXPERIENCE ANY DIFFICULTIES ORDERING YOUR MEDICATION PLEASE CALL IN TO THE SURGERY WHERE RECEPTION STAFF WILL BE HAPPY TO HELP.  ALL PATIENTS OF ANY AGE CAN CALL TO REQUEST MEDICATION MONDAY TO FRIDAY 9AM TO 5PM.  THIS WILL STILL TAKE 72 HOURS TO PROCESS AND WILL GO TO YOUR NOMINATED PHARMACY IF YOU HAVE ONE. PLEASE CALL 01384 465303.  

ALTERNATIVELY YOU CAN REGISTER FOR PATIENT ACCESS, WITH THIS YOU ARE ABLE TO BOOK APPOINTMENTS ON LINE, VIEW PARTIAL MEDICAL RECORDS AND ORDER REPEAT PRESCRIPTIONS.  PLEASE CALL INTO THE SURGERY FOR DETAILS ON HOW TO REGISTER FOR THIS SERVICE.


Did you know that you can make appointments,and view parts of your medical records online.

Please contact the surgery and complete an online access form.

click here for online access


Dr Sabrina Rashid MRCGP MBchB DRCOG 2000 Liverpool (Female)
Dr M Arif Khan MD 2005 MRCGP 2011 Prague (Male)
Dr Shahin Shaikh MBchB 2002 Manchester (Female)

Surgery Hours

Monday to Friday (Excluding Bank Holidays)
Telephone hours - 8.00am to 6.00pm
Reception hours - 8.00am - 6.30pm

Extended Access:

Mondays, Tuesdays and Thursdays till 8.00pm

In the Dudley and Netherton area practices are working in partnership to provide additional GP appointments. If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours.

Your appointment may be with another practice in the area and may not be at your registered practice.

The surgery will not be open and patients who have already booked into these appointments will have to access the building via the intercom situated at the right hand side of the entrance door.

If you do not have an appointment pre-booked and you turn up you will NOT be seen.

Disabled Access

We have disabled parking spaces; please press the intercom at the entrance to the car park.

We have automatic doors and a wheelchair is available for use in the surgery.

Contact Details

Steppingstones Medical Practice

  • Telephone 01384 458 229
Practice News
  • 22Apr 2015

    Online Access

    Did you know that you can make appointments, order prescriptions and view parts of your medical records online?

    Read More »
Health Conditions A to Z

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