• Welcome to Steppingstones Medical Practice

    The practice list is currently open for new patients to register.

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  • Online Access

    Did you know that you can make appointments, order prescriptions and view parts of your medical records online. Please contact the surgery and complete an online access form.

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  • Mental Health Information During Coronavirus Pandemic

    The NHS is here to support your mental health during the Coronavirus Pandemic.

    Help Us To Help You
  • Antenatal Care During Coronavirus Pandemic

    Advice for pregnant patients during Coronavirus Pandemic

    Antenatal Appointments
  • Childhood Vaccinations During Coronavirus Pandemic

    It is important that you or your child still have routine vaccinations

    Childhood vaccinations
  • Cancer Symptoms During Coronavirus Pandemic

    If you have a cancer symptom that you are worried about, you must contact your GP Practice.

    Cancer Symptoms during Coronavirus Pandemic
  • PPG Survey Results & Action Plans

    Our 2014/15 Patient Survey Results are now available to view. You can download a copy of these results, our action plans and our PPG newsletters by clicking the button below.

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Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Welcome To Steppingstones Medical Practice

This website has been designed to tell you about the practice and the services that we offer.
Please read it carefully.
We trust that you will find it helpful and informative.
This site is only intended for patients of the practice. This is not a substitute for personal GP advice.


 

Dudley Contraception and Sexual Health service is offering telephone appointments during COVID – 19. We want you to stay informed about contraception, emergency contraception and abortion services during the COVID-19 pandemic by contacting us on 013843 321480 or click on the link for further advice https://www.fsrh.org/news/new-fsrh-patient-guide-advice-for-women-seeking-contraception/

 

 

Unwell Child Advice

 

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Coronavirus factsheet for children

 

 

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REMOVAL OF FAX MACHINE

Please note that as of 1st April 2020 Steppingstones will no longer be sending or receiving any communication via fax machine.

Any queries please contact the surgery on 01384 458229.

 

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CORONAVIRUS UPDATE  21/5/2020

 

Symptoms

The most common symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

For most people, coronavirus (COVID-19) will be a mild illness. However, if you have any of the symptoms above you should self-isolate at home.

Main messages

  • if you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for at least 7 days from when your symptoms started. 
  • after 7 days, if you do not have a high temperature, you do not need to continue to self-isolate. If you still have a high temperature, keep self-isolating until your temperature returns to normal. You do not need to self-isolate if you only have a cough or anosmia after 7 days, as these symptoms can last for several weeks after the infection has gone
  • if you live with others and you are the first in the household to have symptoms of coronavirus (COVID-19), then you must stay at home for at least 7 days, but all other household members who remain well must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill. See the explanatory diagram
  • for anyone else in the household who starts displaying symptoms, they need to stay at home for at least 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period.
  • staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
  • if you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
  • if you cannot move vulnerable people out of your home, stay away from them as much as possible
  • reduce the spread of infection in your home: wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser; cover coughs and sneezes
  • if you have coronavirus (COVID-19) symptoms:
    • do not go to a GP surgery, pharmacy or hospital
    • you do not need to contact 111 to tell them you’re staying at home
    • testing for coronavirus (COVID-19) is not needed if you’re staying at home
  • if you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus (COVID-19) service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
  • if you develop new coronavirus (COVID-19) symptoms at any point after ending your first period of isolation (self or household) then you need to follow the same guidance on self-isolation again

For more information please visit www.gov.uk/coronavirus

 

THE SURGERY WILL NOT BE OPERATING WALK-INS PLEASE RING IN TO BE TRIAGED, PLEASE BE PATIENT AS THE TELEPHONE LINES ARE VERY BUSY DUE TO HIGH DEMAND, MANY THANKS 

 

IF YOU HAVE NOT ALLOCATED A PHARMACY FOR YOUR PRESCRIPTIONS PLEASE DO SO THIS WILL ALLOW YOUR PRESCRIPTION TO BE PROCESSED ELECTRONICALLY AND REDUCE THE RISK OF COMING INTO THE PRACTICE  

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Pharmacy Advice

We have been issued with the following advice to the public to support pharmacy services.

 

Please follow these 4 steps to help them to help you during these unprecedented times: 

 

    1. The right time- it is important that people order prescriptions at the right time, so as not to overload the system. Don’t order your prescriptions too early, don’t leave it too late. The best advice is to order when you have around 1 weeks supply left.

 2.The right amount- it is important that you don’t order more than you need. There is no need to increase the amount of medication you would usually get on prescription.

 3.The right things- it is important that you don’t order differently, you do not need to add items to your prescription that you have not been taking regularly or recently.

4.The right place- it is important that people order in the right place, do not go to your GP practice. Place your order over the telephone or online.

  

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PRESCRIPTION REQUESTS

REQUESTS WILL NEED TO BE ORDERED THROUGH POD (PRESCRIPTION ORDERING DIRECT). IF YOU EXPERIENCE ANY DIFFICULTIES ORDERING YOUR MEDICATION PLEASE CALL IN TO THE SURGERY WHERE RECEPTION STAFF WILL BE HAPPY TO HELP.  ALL PATIENTS OF ANY AGE CAN CALL TO REQUEST MEDICATION MONDAY TO FRIDAY 9AM TO 5PM.  THIS WILL STILL TAKE 72 HOURS TO PROCESS AND WILL GO TO YOUR NOMINATED PHARMACY IF YOU HAVE ONE. PLEASE CALL 01384 465303.  

ALTERNATIVELY YOU CAN REGISTER FOR PATIENT ACCESS, WITH THIS YOU ARE ABLE TO BOOK APPOINTMENTS ON LINE, VIEW PARTIAL MEDICAL RECORDS AND ORDER REPEAT PRESCRIPTIONS.  PLEASE CALL INTO THE SURGERY FOR DETAILS ON HOW TO REGISTER FOR THIS SERVICE.


Did you know that you can make appointments,and view parts of your medical records online.

Please contact the surgery and complete an online access form.

click here for online access


Dr Sabrina Rashid MRCGP MBchB DRCOG 2000 Liverpool (Female)
Dr M Arif Khan MD 2005 MRCGP 2011 Prague (Male)
Dr Shahin Shaikh MBchB 2002 Manchester (Female)

Surgery Hours

Monday to Friday (Excluding Bank Holidays)
Telephone hours - 8.00am to 6.00pm
Reception hours - 8.00am - 6.30pm

Extended Access:

Mondays, Tuesdays and Thursdays till 8.00pm

In the Dudley and Netherton area practices are working in partnership to provide additional GP appointments. If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours.

Your appointment may be with another practice in the area and may not be at your registered practice.

The surgery will not be open and patients who have already booked into these appointments will have to access the building via the intercom situated at the right hand side of the entrance door.

If you do not have an appointment pre-booked and you turn up you will NOT be seen.

Disabled Access

We have disabled parking spaces; please press the intercom at the entrance to the car park.

We have automatic doors and a wheelchair is available for use in the surgery.

Contact Details

Steppingstones Medical Practice

  • Telephone 01384 458 229
Practice News
  • 22Apr 2015

    Online Access

    Did you know that you can make appointments, order prescriptions and view parts of your medical records online?

    Read More »
Health Conditions A to Z

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