NHS 111 First

If you have an urgent but non life-threatening medical need, make sure you use NHS 111 first rather than going straight to A&E.

If you do need urgent care, then NHS 111 can now book you in to be seen quickly and safely in A&E. NHS 111 is also able to direct patients to or book an appointment at Urgent Treatment Centres, GP surgeries, pharmacies, emergency dental services and walk-in clinics.

Contacting NHS 111 first will also help the NHS to keep you safe by maintaining social distancing and ensure that you receive the right care in the right place, in a more timely and safe way.

However, you should still dial 999 if you have a life-threatening illness or injury.

Just think 111 first. When you think you need A&E, contact NHS 111 by phone or online.